Frequently Asked Questions
Everything you need to know about your MINISFORUM experience.
What is included in the standard warranty for MINISFORUM products?
All MINISFORUM mini PCs come with a 2-year limited warranty covering hardware defects. We also provide lifetime technical support and a 30-day return policy for units in original condition.
How long does international shipping take?
Orders are typically processed within 1-2 business days. Standard international shipping usually takes 7-15 business days, while expedited shipping options can deliver your device within 3-7 business days depending on your location.
Can I upgrade the RAM and Storage on my mini PC?
Yes, most MINISFORUM models are designed with upgradeability in mind. You can easily access the internal slots to expand SODIMM memory or add M.2 NVMe and 2.5-inch SATA SSDs without voiding your warranty.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Affirm in selected regions to provide a secure checkout experience.
Do I need to pay customs duties and taxes?
For orders shipped to the US, EU, and UK, we often utilize local warehouses to minimize duties. However, if shipping from our main hub, the recipient is responsible for any applicable import taxes or customs fees required by their local government.
How do I download the latest drivers or BIOS updates?
You can find all necessary drivers, firmware, and BIOS updates on our official Support page by searching for your specific model number. We recommend keeping your system updated for optimal performance.